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How la44 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page covers what we collect when you use la44, how we store it, and what rights you have over it. Access to la44 depends on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket wallet privacyMobile-first securityYour rights, clearly stated
la44 How la44 Handles Your Personal Information
DATA HANDLING DETAIL

How We Protect and Manage Your Data

Data Storage and Security

Your account data is stored on encrypted servers. SSL is applied across all connections, and login sessions require OTP verification to prevent unauthorised access from a new device.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

We keep your account data for as long as your account is active and for the period required after closure under applicable law. Request deletion by contacting support with your account details.

Requesting Your Data

You have the right to ask what data we hold on you. Submit a written request via email or live chat and we will provide a summary of your account data within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We respond to account-related queries during Bangladesh business hours.
Live Chat Open the chat window from your account dashboard. Our team can walk you through a data access or deletion request in real time.
Account Settings Some data preferences — like marketing contact opt-out — are managed directly inside your account settings without needing to contact support.

Common Questions About Your Privacy

We collect your name, contact details, and the wallet information linked to your bKash, Nagad, or Rocket deposits. Device and session data is also recorded for account security.

We share data only with payment processors — bKash, Nagad, Rocket — to complete transactions. We do not sell or pass your data to advertisers or unrelated third parties.

Contact our support team via email or live chat with your account details. We will compile and send a summary of the data we hold on your account.

Yes. Submit a deletion request through support. Data is removed or anonymised after your account closes, within the period required by applicable law in your region.

We store only the transaction reference and wallet number needed to process your payment. Your mobile banking PIN and full credentials are never stored on our systems.

We use session and analytics cookies. Session cookies are required for login. Analytics cookies can be managed or blocked through your browser settings without affecting account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.